Privacy Policy

This Privacy Policy applies from January 1, 2024.

Welcome to the Armoona's Privacy Policy (“Privacy Policy”). This document outlines the procedures for collecting, storing, safeguarding, and sharing your information, as well as the parties with whom we share it. We recommend reading this in conjunction with Armoona’s Terms of Use.

Who We Are

The entity accountable for your information as outlined in this Privacy Policy is Armoona, Inc. (also referred to as "Armoona", "we" or "us" within this policy).

Armoona has designated a Data Protection Officer that can be reached by email at dpo@armoona.com or by mail at: Armoona, Inc., Data Protection Officer, 251 Little Falls Drive, Wilmington, DE 19808, United States.

Where This Privacy Policy Applies

This Privacy Policy applies to websites, apps and events operating under the Armoona brand (collectively, “services”).

What Information We Collect

Discovering your soulmate requires a deep understanding of who you are. To achieve this, we gather a range of information, including personal information and sensitive data. Part of this information is acquired when you complete your Armoona profile and preferences. Additional information is collected as you engage with our services, such as expressing interest in other profiles or sending messages. We also gather information about your usage patterns through access logs and may receive data from third parties, such as when you access our services through your Apple account.

Information you give us

When you create an account, you provide us with essential information, such as your name, age, gender, date of birth, sexual orientation, and height. Essential information can only be entered once during account setup and cannot be changed later. If any of it is incorrect, you would have to delete your current account and create a new one.
When you complete your profile, you provide us with optional information, such as the languages you speak, your ethnicities, weight, bio, dealbreakers, ideal soulmate profile. Optional information can be changed by you at any time.
When you add media content such as photos, audio and videos to your profile.
When you consent to geolocation, you provide us with your approximate (within a few kilometers) location.
When you chat, you provide us with text and media content.
When you subscribe to a paid service or make a purchase on Apple App Store, you provide us with transaction details. Please note that we do not ever receive your financial data, such as the credit card used for the transaction.
When you participate in surveys, focus groups or market studies, you provide us your insights into our products and services, responses to our questions, and testimonials.
When you participate in our promotions, events, contests, or sweepstakes, we collect the information that you use to register or enter.
If you contact our customer support team, we collect the information you give us during the interaction.

Information we receive from others

Armoona users may provide information about you as they use our services, for instance, as they interact with you or if they submit a report involving you.
When you use Apple for login, we receive your Apple ID, full name, and email.

Information generated or automatically collected when you use our services

When you use our services, we collect the data on your activities, such as what screen you opened in the app, the timestamp when you logged in, and errors that were generated.
We collect information from and about the device(s) you use to access our services, such as device ID, device type, and IP addresses.
We use cookies and similar technologies (e.g., web beacons, pixels, SDKs) to recognize you and/or your device. Please see to our Cookie Policy for more information.

How We Use Information

To process your information as described in this Privacy Policy, we rely on the following legal bases:

To provide service to you

To deliver our services to you
To provide you with customer support
To manage your account
To communicate with you about our services
To administer sweepstakes and contests

In our legitimate interest

To operate advertising and marketing campaigns
To conduct research and analytics on your use of our services
To improve our services and develop new ones
To prevent, detect, and investigate fraud (using both automated means as well as human moderators)
To protect our legal rights
To enforce our Terms of Use

To comply with applicable laws and regulations

To ensure legal compliance and assist law enforcement

How We Share Information

With other users

Information is shared with other users when you willingly disclose information on the service, such as your public profile. Exercise caution with your information, ensuring that the content you share is something you are comfortable making public.

With service providers

We share information with service providers that aid us in the operation, distribution, marketing, and enhancement of our services. This includes functions like data hosting and maintenance, analytics, customer support, marketing, advertising, payment processing, and security operations. We give service providers only the information necessary to the service that they are providing.

With general public

Your public profile, in the form of a link or screenshot, can be shared in public spaces like social media or email lists.

For corporate transactions

Your information may be transferred if we are engaged, whether wholly or partially, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or any other alteration of ownership or control.

With law enforcement

Your information might be disclosed if it is reasonably required: (i) to adhere to a legal procedure, such as a court directive, subpoena, or search warrant, government/law enforcement inquiry, or other lawful mandates; (ii) to aid in the prevention or identification of criminal activities (within the bounds of applicable law in each instance); or (iii) to ensure the safety of any individual.

To enforce legal rights

We might also disclose information: (i) if it would lessen our liability in an ongoing or potential legal dispute; (ii) as required to safeguard our legal rights and the legal rights of our users, business partners, or other involved parties; (iii) to uphold our agreements with you; and (iv) to scrutinize, prevent, or initiate actions against illegal activities, suspected fraud, or other misconduct.

Your Rights

Depending on privacy laws in your country, you may have the following rights:

To Know: You may have the right to request a copy of the information we retain about you, and under certain circumstances, receive it in a portable format.
To Correct: You have the ability to correct most of the information you provided by directly editing your profile within the service. However, due to the nature of matchmaking, certain information, once entered, may be irrevocable. In such instances, we recommend deleting your current account and creating a new one with the updated information.
To Delete: You may have the right to request that we delete personal information we have about you.
To Restrict: You may have the right to request that we restrict certain processing.

If you wish to exercise any of the rights mentioned above, please contact us using the email or postal address provided in the "Who We Are" section above. For your safety and the protection of all our users, we may request proof of identity before responding to your request. Requests that are unlawful, invalid, infringe on trade secrets or intellectual property, or violate the privacy or other rights of someone else may be rejected.

Data Location

Your data is stored on servers located in the United States.

How Long We Retain Your Information

We retain your personal information for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, to provide our services, ensure safety and protect the interests of our users, enforce our Terms of Use, pursue legitimate business purposes, and engage in other actions permitted by law.

No Minors

Our services are limited to individuals aged 18 and older. If you have reason to believe that a user is under the age of 18, kindly report their profile using the reporting functionality available in the service.

Changes to Privacy Policy

This Privacy Policy is subject to change as we update our services and in response to evolving laws and regulations. You will be informed of any material changes either within the services or through email before they become effective. If you continue to use the services after the "applies from" date posted at the top of the Privacy Policy, it indicates your consent and acceptance of the revised Privacy Policy. If you do not agree to the update, you have the option to delete your account.